Satisfaction guaranteed or your money back! No risk, only pleasure on our online store.

Frequently Asked Questions (FAQ)

1. Do you ship internationally?

Yes! Worldwide shipping available. Delivery times depend on your location.

2. How long does delivery take?

Europe: 5–12 business days
Africa: 7–15 business days
North America: 7–14 business days

3. How can I track my order?

You’ll get a tracking number by email once your order is shipped.

4. Can I return an item?

Yes, within 30 days. Item must be unused, in original packaging, with proof of purchase.

5. Refunds

Once approved, refunds are processed within 10 business days to your original payment method.

6. Payment methods

We accept major credit/debit cards and secure Shopify payments.

7. Damaged or wrong items

Contact us immediately at baldeuh@outlook.fr

8. Contact Support

baldeuh@outlook.fr – Response within 24–72 hours.

Customer Service

Responsive after-sales service, Monday to Friday, from 8 AM to 6 PM.

Secure Payment

We use the most advanced technology in the industry.

Home Delivery

Your order delivered to your door in just 24 hours.

100% Satisfaction Guaranteed

We offer a satisfaction guaranteed or your money back on all our products.